Privacy
Privacy Policy
This Privacy Policy explains how ComClip collects, uses, stores, and shares information when you visit the site, place an order, request a magnetic fit check, or contact our support team.
Information we collect
We collect the information you choose to provide, such as your name, email address, phone number, shipping address, billing details, order number, product questions, magnetic fit-check notes, and support messages. If you send setup details, photos, cable routes, earpiece models, uniform surfaces, or workplace requirements, we use that information to respond to your request and help route your order or support issue.
Order, payment, and shipping data
When you make a purchase, payment information is handled by our payment providers. ComClip may receive transaction status, billing confirmation, delivery details, and fraud-prevention signals needed to process the order. Shipping partners may receive the information required to prepare labels, send tracking updates, deliver packages, and investigate lost or delayed shipments.
Site data and cookies
Like most ecommerce sites, we may use cookies, pixels, analytics tools, and similar technologies to understand site performance, remember preferences, measure traffic, improve product pages, and protect the store from misuse. These tools may collect device information, browser type, pages viewed, referral source, approximate location, and interactions with forms or checkout flows.
How we use information
We use information to process purchases, answer magnetic fit and compatibility questions, manage returns or order issues, provide customer support, send transactional emails, improve our product and store experience, prevent fraud, meet legal obligations, and communicate important updates about ComClip. We do not sell personal information.
Sharing with service providers
We share information only when it helps operate the business, such as with payment processors, ecommerce platforms, fulfillment providers, shipping carriers, analytics tools, email services, fraud-prevention vendors, and customer support systems. These providers are expected to use information only for the services they provide to ComClip.
Data retention and your choices
We keep information for as long as needed to support orders, maintain business records, resolve disputes, meet tax or legal requirements, and improve customer service. You can contact us to request access, correction, or deletion of your information where applicable. Some records may need to be retained when required for security, accounting, compliance, or legitimate business reasons.
Contact
For privacy questions, contact outreach@comclip.shop. If your request relates to an order, include the order number and the email used at checkout so we can locate the correct record.